1. User Access and Responsibilities
By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations.
2. Product and Service Description
Our website offers a wide range of products including accessories, bags, clothing, footwear, and more. We strive to provide accurate descriptions and images of our products. However, slight variations may occur due to screen settings and product updates.
3. Order and Payment Terms
Orders are processed within 1-2 business days. We accept payments via Visa, MasterCard, JCB, and PayPal. By placing an order, you agree to pay the total amount including shipping fees, if applicable.
Shipping options include standard shipping via DHL or FedEx (10-15 business days) and free shipping via EMS for orders over $50 (15-25 business days).
4. Returns and Exchanges
We offer a hassle-free return and exchange process. Items must be unworn, unused, and in their original packaging with all tags attached. Returns must be initiated within 15 days of receiving the item. Certain items like jewellery and underwear are non-returnable for hygiene reasons.
To initiate a return or exchange, contact us at [email protected] with your order number and reason for return. We will provide a Return Authorization Number (RAN) and further instructions.
5. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Pier One and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.
6. Liability Limitations
Pier One is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.
7. Contact Information
If you have any questions about our terms and conditions, please contact us at:
Email: [email protected]
Address: 2190 Russell Street, LUSBY, US 20657