Welcome to Pier One, your trusted online destination for stylish accessories, clothing, and footwear. At Pier One, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment details when you make a purchase or create an account.
  • Transaction Information: Details of the products you purchase, payment method, and transaction history.
  • Technical Information: IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies.
  • Communication Data: Any correspondence you have with us, including emails and customer service inquiries.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment processing and shipping.
  • Customer Support: To respond to your inquiries and provide assistance when needed.
  • Improvement of Services: To analyze customer behavior and preferences to enhance our website and product offerings.
  • Marketing: To send you promotional materials and updates about new products, special offers, and events, provided you have opted in to receive such communications.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in payment processing, shipping, and website maintenance.
  • Legal Requirements: When required by law or to protect our rights, property, or safety, or that of our customers or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Storage and Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it:

  • Encryption: Sensitive information, such as payment details, is encrypted during transmission using SSL technology.
  • Access Control: Access to your personal information is restricted to authorized personnel only.
  • Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic:

  • Cookies: Small data files stored on your device that help us remember your preferences and improve site functionality.
  • Tracking: We may use tracking technologies to monitor user behavior and gather demographic information.
  • Control: You can control the use of cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: 2190 Russell Street, LUSBY, US 20657

Thank you for trusting Pier One with your personal information. We are dedicated to providing you with a secure and enjoyable shopping experience.